Notifications

Line Rental Pricing Notification (1st December 2017)
Please note that from 1st January 2018 Sirus will be changing its line rental charges in line with recent changes announced by BT Retail.
The majority of Sirus customers will see an average 4.5% increase in pricing.
Our new standard monthly line rental prices for customers currently in contract from the 1st January will be as follows:
Line Type New Price
Analogue £13.99
ISDN2e (Per Channel) £15.99
ISDN30e (per channel) £16.99
Our new standard monthly line rental prices for customers out of contract from the 1st January will be as follows:
Line Type New Price
Analogue £16.99
ISDN2e (Per Channel) £20.00
ISDN30e (per channel) £21.00
Should you have any queries or concerns regarding these changes, please contact a member of our customer services department or email enquiries@sirus-telecom.co.uk.
Price increase Notification (3rd June 2017)
Sirus have reviewed their pricing in line with market conditions and our terms &conditions. The new pricing will come into effect from the 1st July 2017 and is outlined below:
Our new standard prices will effect the following from the 1st July 2017:

•        Analogue lines and associated services
•        ISDN lines and associated services
•        Broadband and associated services
•        All mobile rentals and contract
•        Enhanced service level packages
 
The majority of our customers will continue to receive their same level of discount from our standard rates but will see an average 5% increase in pricing.

Should you have any queries or concerns regarding these changes then please contact a member of our customer services department on 0333 222 1133 or email billing@sirus-telecom.co.uk
Price increase Notification (7th July 2014)
Sirus have reviewed their pricing in line with market conditions and our terms &conditions. The new pricing will come into effect from the 1st August 2014 and is outlined below:
Our new standard prices from the 1st August 2014 will be as follows:
•        Analogue lines and associated services will increase by 5%
•        ISDN lines and associated services will increase by 5%
•        Broadband and associated services will increase by 5%
•        All mobile rentals and contract will increase by 5%
•        Enhanced service level packages will increase by 5%
 
The majority of our customers will continue to receive their same level of discount from our standard rates but will see an average 5% increase in pricing.
Should you have any queries or concerns regarding these changes then please contact a member of our customer services department on 02380 258900 or email billing@sirus-telecom.co.uk
 
Line Rental Pricing Notification (17th July 2013)
In January 2013 BT and a number of other leading communication suppliers increased their pricing for Voice, Broadband, and for many other services, by an average of 5.9%.
Whilst we have absorbed the additional cost for over six months we have also now had to make the difficult decision to amend our pricing to reflect the market.
Therefore in line with our standard terms and conditions, Sirus will be changing its standard line rental charges and some prices for related services. The new pricing will come into effect from the 1st September 2013
The majority of our customers will continue to receive their same level of discount from our standard rates but will see an average 4.9% increase in pricing.
Our new standard prices from the 1st September 2013 will be as follows:
•        Analogue lines and associated services will increase by 4.9%
•        ISDN lines and associated services will increase by 4.9%
•        Broadband and associated services will increase by 4.9%
•        All mobile rentals and contract will remain unchanged
•        Enhanced service level packages will remain unchanged
Should you have any queries or concerns regarding these changes then please contact a member of our customer services department on 02380 258900 or email enquiries@sirus-telecom.co.uk
 
Price Adjustment Notification (8th September 2011)
Please be advised that from 1st October 2011 Sirus will be changing its data over usage pricing structure for Broadband Services in line with recent industry increases.
The majority of Sirus customers will experience no change to their invoices as total usage will remain within agreed monthly usage allowances.
Our new standard monthly data over usage prices from the 1st November will be as follows:
Combined download and transmitted data per Gigabyte within monthly allowance £0.00 plus vat
Combined download and transmitted data per Gigabyte above monthly allowance £1.00 plus vat
Should you have any queries or concerns regarding these changes, please contact a member of our customer services department or email enquiries@sirus-telecom.co.uk.

 

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